WT & SMSF 22 Sessions

These “quick-fire” sessions provide the local knowledge, expertise and commercial insights needed to enter featured markets

How consumers interact with brands, how they shop, how they entertain themselves and how they pay are all changing. The old paradigms simply don’t fit anymore. Instead, the different strands of telemedia – content, payments, advertising, messaging, and distribution are all coming together in new ways. With a portfolio of services that have touched over a billion lives in more than 190 countries, Hungama kick off the show by offering a rare insight into the future of VAS.

These “quick-fire” sessions provide the local knowledge, expertise and commercial insights needed to enter featured markets

Over the past few years more consumers than ever have been downloading apps and subscribing to premium digital content and value-added/streaming services. Across the board, DCB and other mobile payment solutions clearly appeal to consumers, but pockets of resistance from merchants and operators continue to threaten sustained growth. So, what are we going to do about that? And where in the world should Telemedia PSPs be focussing their attentions and investments?

These “quick-fire” sessions provide the local knowledge, expertise and commercial insights needed to enter featured markets

Hosted by an incumbent billing gateway, aggregator, SPs and/or network operator, these “quick-fire” sessions provide the local knowledge, expertise and commercial insights needed to enter featured markets

Over the past few years more consumers than ever have been downloading apps and subscribing to premium digital content and value-added/streaming services. Across the board, DCB and other mobile payment solutions clearly appeal to consumers, but pockets of resistance from merchants and operators continue to threaten sustained growth. So, what are we going to do about that? And where in the world should Telemedia PSPs be focussing their attentions and investments?

Moving funds can be a very costly and risky operation if we dont plan ahead. Where is the money coming from, how much, how often, in what currency? Do you hedge? Do you park millions on one account? We find answers to all challenging questions in high risk

It takes time and money to acquire and build your audience for a value-added service, but it only takes a click to unsubscribe. Find out how to build loyalty into your subscription strategies for long terms success.

The objectives appear to be shifting to solutions and services that are more customer and interest centric. Instead of designing services based solely on what Telcos suggest, we are seeing, with the convergence of web and mobile, broadening payment, subscription and content acquisition models that focus on targeted entertainment verticals in order to increase both subscription acquisition and longevity.

The global chatbot market is expected to reach USD $3,619 million by 2030, and the VAS industry has seen a need for more innovative means of connecting with customers. Meet Ava, a conversational avatar from Crowd Media, who is one of the many avatars that are engaging customers to problem solve, educate, entertain, and personalize the user experiences.

The relationship between DCB providers and MNOs can often be strained to say the least. However, we’re now seeing tangible evidence that, when you combine well run compelling VAS services / apps with fully backed mobile payment infrastructure, you can successfully open exciting new markets with new and highly profitable demographics.

Content and value-added services are the life blood of the Telemedia industry, generating $170bn in apps stores alone and many billions more across the whole sector. In fact, consumers now spend an average of nearly five hours a day using their mobiles and content services now cover everything from shopping to gaming to video chat and cooking. This session reveals how technology and service innovations can unlock the revenue potential of today’s “always-on”, multi device consumer.

The impact of Web 3.0 is enabling customers to access the global trend towards positive engagement initiatives. Discover how wellness rewards, engaging with customers in new ways, providing insurance and micro-insurances can all be enabled with positive engagement technologies. The aim, to increase engagement, retention and revenues for the MNO while catering creatively to U.N sustainable development goals.

When forecasts predict that Open Banking will be a £7.2 billion sector this year and take more than 30% of the card processing market – Telemedia PSPs (and MNOs for that matter) – will ignore this at their peril. OB offers a fantastic innovative global opportunity for merchants to provide an incredible customer experience at low cost whilst expanding the choice of payment options to their customers. However this is brave new world, so models and strategies need to be planned – and it starts here.

Moving funds can be a very costly and risky operation if we don’t plan ahead. Where is the money coming from, how much, how often, in what currency? Do you hedge? Do you park millions on one account? We find answers to all challenging questions in high risk because if you get it wrong – it could break your business but if you get it right – it could be the key to your success.

Join Dawn, Sales Director at Nuapay (an EML Payments company), a veteran in the payments sector explaining why bank-based instant and recurring payments are growing exponentially in the U.K. and Europe and, why your business can mitigate the risk of chargebacks, speed up access to cashflow and reduce costs with Open Banking. 

Telemedia is now an integral part of the mobile content ecosystem, and an essential driver that enables billions of smartphone users to consume an endless world of premium, engaging, billable content across the globe. Whilst many traditional services remain viable, this session reveals the content and service innovations that unlock the revenue potential of today’s “always-on”, multi device consumer.

Less than a year ago, our SMS and BM Industry wasn’t even considering the “end customer”. It seemed like the SMS was sold and vanished! However, the Business Messaging industry has changed rapidly, and now it’s customer and the marketer who are calling the shots.. The industry has so many new tools to adapt to and the messaging platform providers “run” to meet expectations. In this panel discussion, Fabrizio Salanitri, CEO of HORISEN will take us on a journey to understand the needs of Enterprise Messaging and he will outlive a vision for the future of these tools, trends, and the medium as a whole.

When it comes to the SMS industry, is it growing or is it shrinking? What are the predictions for the business messaging ecosystem? What are the volumes of Transactional, Informative and Promotional Messages, and how will OTT increase the industry’s market share? In this panel discussion, Nick Lane will present the very latest facts and figures for the SMS and BM Ecosystem When it comes to the SMS industry, is it growing or is it shrinking? What are the predictions for the business messaging ecosystem? What are the volumes of Transactional, Informative and Promotional Messages, and how will OTT increase the industry’s market share? In this panel discussion, Nick Lane will present the very latest facts and figures for the SMS and BM Ecosystem

Sadly, fraud continues to be rampant within our payment, messaging and content sectors. What are the main threat vectors? How do you deliver a frictionless customer experience whilst mitigating the risks and deliver peace of mind? Antifraud experts discuss what the industry must do next in order to continue growing whilst maintaining consumer trust and protecting business. SMS Forum and World Telemedia delegates come together for the grand finale – a deep dive into the ecosystem of fraud.

Sadly, fraud continues to be rampant within our payment, messaging and content sectors. What are the main threat vectors? How do you deliver a frictionless customer experience whilst mitigating the risks and deliver peace of mind? Antifraud experts discuss what the industry must do next in order to continue growing whilst maintaining consumer trust and protecting business. SMS Forum and World Telemedia delegates come together for the grand finale – a deep dive into the ecosystem of fraud.

Revenue advantages for Merchants, Publishers & Operators, New international market profiles, The changing distribution & ecommerce landscape, CASE STUDY 3abee.com platform

In the SMS wholesale industry, the Messaging platform is the most important tool for any Mobile Operator, Aggregator, and Vendor. It is not only a routing tool but it’s also effective technology that create significant benefits and revenues. On the other hand, growth in volumes introduces sensitivity and fragility that can impact accurate and effective operation of your business. In this panel, we will discuss everything you need to know about the messaging platforms. We will focus on what needs to be considered along with the essential industry trends that you must have in order to be successful.

In the SMS wholesale industry, the Messaging platform is the most important tool for any Mobile Operator, Aggregator, and Vendor. It is not only a routing tool but it’s also effective technology that create significant benefits and revenues. On the other hand, growth in volumes introduces sensitivity and fragility that can impact accurate and effective operation of your business. In this panel, we will discuss everything you need to know about the messaging platforms. We will focus on what needs to be considered along with the essential industry trends that you must have in order to be successful.